QUESTION: I want to keep your mixes as fresh as possible. Do I need to refrigerate the waffle mix after opening it?
No need. Simply seal the product using the handy resealable pouch and store in a cool dry location. Our packaging uses a high quality material to keep your mix fresh until the recommended expiration date.
QUESTION: Can I store my leftover batter?
You can keep your batter in the refrigerator overnight. But we recommend using the entirety of your batter and saving the leftovers in your refrigerator or freezer in a sealed container. Leftover pancakes or waffles can easily be reheated
QUESTION: I am allergic to gluten. Are your products gluten free?
Unfortunately, our products are not gluten free.
QUESTION: Are your products Kosher?
Unfortunately, our products are not Kosher.
QUESTION: Is your product nut-free? I have a nut allergy. Which nuts are in your products and what is the risk of cross-contamination?
While our products are nut-free, they are manufactured in a facility that also processes wheat, soy and nuts.
QUESTION: Is there dairy in your product?
Yes. We use real milk powder. Its just one of the ingredients that helps you to make the best pancakes and best waffles.
QUESTION: Why do I need to add eggs and butter to your product? Why isn't this a "just-add-water" mix?
While others offer the ultimate convenience of a "just-add-water" mix, we know that a small amount of effort results in the perfect pancake and waffle recipe. We've taken all the guesswork out of the dry ingredients. All you have to do is add water, eggs, and butter to get rich flavorful pancakes and waffles that amazingly light, and cooks to a golden brown with wonderfully crispy edges.
QUESTION: I live in a high altitude location. Do I need to adjust the recipe?
We recommend increasing the amount of water incrementally until you get the batter consistency you're looking for. It should be thick but liquid enough ladle and pour onto your cooking surface.
QUESTION: Is there anything I need to do differently for pancake vs waffle batter?
No! The same batter makes equally fantastic pancakes and waffles. Though we're partial to waffles if you didn't already know from our name.
QUESTION: How long should mix the batter?
Whether mixing by hand or with a mixer, you just have to combine the ingredients using the instructions until your batter is smooth and all ingredients are evenly mixed.
QUESTION: How can I order your products for my business?
That's terrific! Please send us a message through our contact page and we will get back to you right away.
QUESTION: I am looking to buy in bulk. Do you accommodate wholesale orders?
Yes we love bulk orders. Please send us a message through our contact page and we will get back to you right away.
QUESTION: Do you ship your products outside of the United States?
Unfortunately, we do not ship outside of the United States except to certain United States military bases.